Refund and Cancellation Policy

Last updated: October 25, 2026

This policy applies to service requests made through Aadhar Service Portal at digitalgraminsewa.online. The exact cancellation and refund terms shown for a particular service or confirmed by its provider take priority where they differ.

Before a request is processed

Please review the service details, charges, eligibility and cancellation conditions before confirming a request. Some services begin processing immediately and may not be cancellable after submission.

Cancellation or refund request

Contact us promptly at support@JKLO.online or through the contact form and include your name, registered contact details, service, transaction/order reference, payment reference and a short explanation. Do not include full card details, passwords, Aadhaar numbers or biometric information.

Failed, pending or duplicate transactions

We will check the transaction status with the relevant payment or service provider. A debit without a completed service, duplicate charge, or a cancelled request will be handled according to the provider’s confirmed status and applicable rules. A refund is not confirmed until the relevant provider or payment channel approves it.

Processing and payment reversal

When a refund is approved, we will initiate it through the original or otherwise permitted payment route. The time for the credit to appear depends on the bank, payment channel and provider. We will share any available reference or status update.

Non-refundable work

Completed services, government/operator charges already paid, third-party fees, or requests rejected due to incorrect/incomplete information may not be refundable where the applicable service terms or law provide so. We will explain the basis when responding to a request.

Contact

Aadhar Service Portal

9874385808
support@JKLO.online